Shipping and Delivery
Shipping Method:
USA: We ship all United States orders via UPS. See shipping delivery time frames below.
International: All international orders ship via Express Mail through the U.S. Postal Service with tracking and insurance.
Exceptions: APO and PO Box address must ship via the U.S. Postal Service.
Expedited Shipping Cost:
Expedited shipping is available for in stock items. If you need expedited shipping - you must call 1-800-975-6950 prior to placing your order.
Ground Shipping Cost:
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For Wig Orders - Shipping is $12.95 in the 48 United States. This includes insurance and tracking.
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For Accessories - Shipping is $9.95 for orders under $30. For orders over $30 shipping is $12.95. This includes insurance and tracking.
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Occasionally shipping may be higher if you are ordering accessories in bulk and the package is over 4 lbs. However, we would call you to inform you if additional shipping is needed.
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International Buyers - Shipping is $39.95 and your package will ship via Express Mail via the U.S. Postal Service includes tracking and insurance. (This is to assure that no packages are lost). UPS delivery is also available upon request - ask rates.
Shipping and Delivery Time Frame:
We provide premium quality units, therefore this time frame is needed to ensure high quality.
For Premium Custom Wigs - it takes approximately 6 - 8 weeks (business days - weekends and holidays not included). Each wig is custom made to your measurements and specifications, with each individual strand of hair being hand tied and double knotted to ensure the highest quality.
For Stock Wigs - they ship within 1-2 business days. Once shipped, it can take 1-5 business days for your package to be delivered via UPS depending on what state you reside in. Exception: APO and PO Box addresses ship via the U.S. Postal Service.
Wig Accessories - If you only order wig accessories - they will ship within 1-2 business days. Once shipped, it can take 1-5 business days for your package to be delivered via UPS. Exception: APO and PO Box addresses ship via the U.S. Postal Service.
